Last updated: 25 October 2026
1. Introduction
INDOTREX ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit indotrex.in or contact us, how we use it, and the choices you have.
2. Information We Collect
- Details you provide: name, email address, phone number, company name, and the project details you share through our contact or enquiry forms, email, phone, or WhatsApp.
- Technical data: IP address, browser type, device information, pages visited, and referring pages, collected through cookies and similar technologies.
- Communication records: messages and files you send us while discussing a project.
3. How We Use Your Information
- To respond to enquiries and provide quotes and proposals.
- To deliver, manage, and support the services you request.
- To improve our website, services, and user experience.
- To send service-related updates and, where permitted, relevant offers you can opt out of at any time.
- To comply with legal obligations and protect against fraud or misuse.
4. Cookies and Analytics
We may use cookies and analytics tools to understand how visitors use our website. You can disable cookies in your browser settings, though some parts of the site may not work as intended.
5. Sharing of Information
We do not sell your personal information. We may share it only with trusted service providers (such as hosting, email, and analytics providers) who help us operate our business and are bound to keep it confidential, or when required by law.
6. Data Security and Retention
We apply reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We keep your information only as long as needed for the purposes described here or as required by law.
7. Your Rights
You may request access to, correction of, or deletion of your personal information, or withdraw consent for marketing communications, by writing to info@indotrex.in.
8. Third-Party Links
Our website may link to third-party sites such as Google Maps or WhatsApp. We are not responsible for their privacy practices, so please review their policies.
9. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page with the updated date.
11. Contact Us
INDOTREX, 137-A, Third Floor, Mohammadpur, Near Bhikaji Cama Place, New Delhi, Delhi, 110066. Email: info@indotrex.in. Phone: +91 96750 86197.